Based in Fareham, Hampshire, McWilliam Technology Ltd is a family-run business specialising in windsocks and windsock masts. They supply products to airfields, gas/oil rigs and various other sites all over the UK; McWilliam windsocks are used at most of the country's largest airports (including Heathrow and Gatwick) and they've also been sold to customers in Germany, Norway, the Netherlands and the Middle East.
Image source: www.windsocks.co.uk
With clients in so many different locations, McWilliam's directors were keen to make absolutely sure that they were delivering the same high level of quality across all of their work. That's why they contacted NPT Management Systems and asked us to assist them in the planning and implementation of a tailored quality management system (QMS) for their business.
After helping McWilliam Technology Ltd with their QMS, we helped them to apply for ISO 9001 certification. And we are pleased to announce that they were successful: McWilliam now hold ISO 9001:2015 certification, which should give their clients extra peace of mind and stand the company in good stead when it comes to attracting new business.
"We contacted NPT having previously had ISO 9001 accreditation, but we wanted to bring it up to the 2015 version standard. What we found was a lot more than a certificate.
"Instead, NPT developed a fresh QMS that was specific to us, highly practical and user-friendly. Even the sceptical among us here use all aspects of it every day. I have regular suggestions from staff as to how we can develop it, which is a primary goal with ISO 9001.
"The ISO 9001:2015 certification became a by-product of improving our business. We have all bought into the QMS and how it makes our business better for us and for our clients, and this is entirely down to NPT's approach."
- Tom McWilliam, Company Director
If you need help achieving ISO 9001 certification for your business, please contact NPT Management Systems today to speak with one of our experienced quality consultants.
Imperial Cars are on of the UK's largest used car retailers. They offer a huge range of vehicles, and they're very well-respected within their industry; just a few months ago, they were named Used Car Supermarket of the Year at the 2017 Used Car Awards.
Imperial Cars first achieved ISO 9001 certification in January 2016. We worked closely with the Imperial Cars team to make sure they were prepared for their intensive 4-day audit, and we were of course very pleased when they were certified by a UKAS-accredited certification body.
NPT Management Systems have continued to support Imperial Cars in a consultancy capacity over the last couple of years, and we recently helped them to transition to ISO 9001:2015, the latest version of the ISO 9001 standard for quality management systems. Once again, this process went smoothly and successfully - here's what the Imperial Cars team had to say about the service we provided during the transition:
"Neil Peattie and his team supported us every step of the way as we worked towards achieving the ISO 9001 accreditation. Since attaining the standard, we have engaged Neil as a consultant to help us continually improve our business and ensure that we are working to the latest requirements of the standard.
"Without Neil's help and support over the past three years, we would not have been able to achieve what we have in relation to our quality management system, which has had a very positive impact on our product quality, customer experience and staff, and therefore would have no hesitation in recommending him and his team."
- Neil Smith, Operations Director
Whether you're looking to get certified or transition to the latest version of ISO 9001, NPT Management Systems can help. Contact us now to discuss your requirements.
Marketing is a very crowded and competitive industry, so marketing agencies really have to go above and beyond to persuade potential clients that they're the best choice. This applies to digital marketing agencies and traditional (offline) marketing companies alike - no matter what sort of customers you work with, you're bound to be competing against numerous other marketers for every contract.
For this reason, it's important to do whatever you can to make your organisation stand out from the crowd. One of the best ways to achieve this? Implement an effective quality management system (QMS) and get your company ISO 9001 certified.
What does ISO 9001 mean for marketing agencies?
Gaining ISO 9001 status will demonstrate to potential clients that you are:
- Committed to delivering a high-quality service
- Able to work in an organised, streamlined manner
- A truly professional business to work with
Any of these qualities may very well set you apart from the many other marketing agencies you're up against - if you're looking to boost your business and deliver the very best for your valued customers, ISO certification is a great way to start achieving this.
Need expert help getting certified? Contact NPT Management Systems today to discuss your organisation's requirements.
Image source: pexels.com
We have recently been working with lifejacket manufacturers Baltic Safety Products UK Ltd, who requested our assistance in transitioning to ISO 9001:2015 (the latest version of the ISO 9001 standard).
Baltic Safety Products already had a quality management system (QMS) in place, but we were asked to help the company upgrade their QMS and bring it in line with ISO 9001:2015 requirements.
We are very pleased to announce that Baltic have now successfully achieved ISO 9001:2015 certification via a UKAS-accredited body. This is a testament to the company's dedication and their commitment to delivering the highest possible quality in everything they do.
Why did Baltic choose NPT Management Systems?
The Baltic team enlisted the help of NPT Management Systems because:
We'd like to congratulate the Baltic Safety Products team once again on their success - we're certain that their customers will benefit hugely from the streamlined, ISO-compliant quality management processes that they now have in place.
If you need to achieve ISO 9001 certification or transition to the latest version of the standard, please contact NPT Management Systems to discuss your requirements.
Achieving ISO 9001 certification is a great milestone for any organisation, but getting certified isn't the end of the journey by any means. In order to retain your ISO-certified status, you will need to stick to the processes laid out in your quality management system; you will also be required to undergo annual surveillance audits to ensure that you're still meeting ISO 9001 standards.
The good news is that you don't have to go into these surveillance audits unprepared. At NPT Management Systems, we don't just help businesses to gain ISO certification and then leave them to it - we continue to work closely with our clients after certification, ensuring that they pass all subsequent audits and maintain a high level of quality going forward.
Here are some examples of clients who - with NPT's help - have passed surveillance audits with zero-conformances:
Whether you're looking to achieve ISO 9001 certification or pass an upcoming surveillance audit, our experienced consultants are here to help. Contact NPT Management Systems to discuss your requirements.