Continual Business Improvement

Business improvement efforts quite often focus solely on quality improvement tools and the methodology to improve specific processes, while ignoring their impact on the overall business. A comprehensive improvement programme from NPT can help you to remove the pain from your business processes and link continual improvement efforts to the overall direction of the company.

Using some of the most up-to-date quality tools we can help you to create, implement, execute and lead a successful continual improvement programme.

We also provide training in continual improvement techniques. At the end of training attendees will be able to:

• Identify basic business process problems
• Take a leadership role to resolve process problems in a team environment
• Resolve problems quickly for ongoing business improvement

Attendees will be able to use the following quality improvement tools:

• Process mapping
• Cause and effect diagrams
• Pareto diagram
• Run/trend charts
• Control plans
• Change Management tools

Continual improvement training is exercise-based to help attendees maximise their impact when they return to the work place.