Quality audit

A quality audit involves reviewing an existing quality management system (QMS) with a view to improving that system. The audit can be carried out by qualified personnel within the organisation - this is called an internal quality audit - or by an external auditor.

Quality audits should be carried out on a regular basis in order to ensure that the QMS in question is meeting its goals and operating as intended.

Why are quality audits important?

You can't know whether or not your company's quality management system is working without conducting periodic reviews. This is why frequent quality audits are necessary - they give you repeated opportunities to optimise and refine your QMS in order to get better results.

Employing a full-time quality expert to conduct regular quality audits is an expense that many businesses cannot afford right now. Here at NPT Management Systems, we offer a specialist QMS consultancy service on a flexible contract basis - give us a call on 02380 659 867 to find out how we can help you.

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QMS consultant

Delivering a quality service isn't a task that's ever finished. Once you've implemented a quality management system (QMS) and gained ISO 9001 certification, you must keep working hard to meet the requirements of your QMS and achieve continuous improvement.

However, many businesses - especially in the current economic climate - find that they cannot afford to employ a permanent in-house quality manager. If this is the case for you, your organisation may benefit more from working with an external QMS consultant who can provide expert advice and assistance as and when you need it.

What a QMS consultant can do for your company:

  • Work with you to use quality management to support the strategic direction of your business

  • Use Lean and Six Sigma tools to achieve process objectives

  • Provide training in internal auditing and continuous improvement to help your staff manage and improve the quality management system

READ MORE: What Does a Quality Consultant Do?

Neil Peattie from NPT Management Systems is a qualified QMS consultant with many years of experience across a variety of industries. Contract and consultancy work welcome - call 02380 659 867 to discuss your requirements.

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Quality management service

In order to weather the ongoing COVID-19 pandemic, companies throughout the UK are currently looking for ways to reduce their costs.

If your business can no longer afford to employ a full-time Qualified Person (QP), we at NPT Management Systems can provide flexible QMS maintenance services to help you plug the gap and complete work only when needed.

Our contract quality management service can be tailored to suit your company's needs. The support we provide can be as frequent or as occasional as you wish, and we have experience working with organisations across a variety of different sectors.

As experienced quality consultants, we are able to deliver a wide range of services, including:

  • Day-to-day QMS maintenance
  • Updates to your quality management system
  • Assistance with internal audits and supplier assessment audits
  • Resolving product quality issues
  • Running improvement programmes and problem solving

Contact NPT Management Systems now to discuss your company's requirements and request a quote for our flexible quality management service.

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Lorries in a traffic jam

A quality management system (QMS) is a requirement for DVSA authorised audit providers.

If you wish to become an authorised audit provider for the DVSA's earned recognition scheme, you must either:

  • Have a recognised quality management system in place (e.g. one written in accordance with ISO 9001)
  • OR prove that you are working towards implementing a QMS within the next 12 months

We at NPT Management Systems can help you to fulfil this requirement and get one step closer to becoming a DVSA authorised audit provider.

We will work closely with you to devise a quality management system that is perfectly suited to your organisation's requirements. Once your QMS has been implemented, we can also help you to achieve ISO 9001 certification - this will make it easier for you to demonstrate that you meet the DVSA's requirements for audit providers.

Call NPT Management Systems on 02380 659 867 to find out more about our ISO 9001 services.

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what is a quality management system?

Defined as a formalised system that documents procedures, processes and responsibilities for achieving quality policies and objectives, a quality management system (QMS) helps coordinate and lead an organisation’s behaviour to keep in line with customer and regulatory requirements. Improving its efficiency and effectiveness on a continual basis.

The most prominent approach to quality management systems is ISO 9001:2015, the international standard which specifies requirements for a QMS. Often, many people use the term ‘QMS’ to describe the ISO 9001 standard or the group of documents that make up the QMS, however, it actually refers to the system as a whole. The documents only serve to describe the system.

Organisations choose to implement quality management systems for a range of purposes; such as:

  • Reducing costs
  • Improving systems and processes
  • Decreasing waste
  • Engaging employees
  • Enabling and identifying training opportunities
  • Creating organisation-wide goals

Elements of a Quality Management System

Each element of QMS helps to achieve the overall goals of reaching the requirements set by the organisation and its customers. Despite quality management systems needing to address an organisation’s individual needs, each one should consist of the following:

  • Organisations quality policy and objectives
  • Quality manual
  • Data management
  • Internal processes
  • Procedures, instructions and records
  • Improvement opportunities
  • Quality analysis
  • Customer satisfaction

For professional advice on quality management systems and guidance through the ISO certification process, call NPT Management Systems today on 02380 659 867 or contact us via our online enquiry form.

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