How to Choose an ISO Consultant

Finding and choosing the right ISO consultant is an important decision for an organisation to make, especially for those looking for a consultant for the first time.

Organisations use an ISO consultant to help them design and implement a quality management system (QMS) with the objective of achieving or maintaining certification to a required standard. Some organisations even retain their consultant after implementation to act as their designated management representative or internal auditor. The value of having an ISO consultant cannot be understated, as they have the potential to be extremely influential in regards to achieving and maintaining ISO certification. Therefore, choosing the right consultant for your business should be a thorough and well-thought-out process.

To make things a little easier, here are some key considerations that you will need to make during your search for the right consultant:

  1. Understand your reasons for hiring a consultant – Before you begin your search for the right ISO consultant, you need to be clear on the reasons behind your search. This will make other key considerations easier.
  2. Look for experience and relevance – It’s important to select a consultant that has the relevant experience to help your business achieve certification. Look for experience within your industry, management systems and specific ISO standards.
  3. Establish a good working relationship - Your ISO consultant will spend a lot of time within your organisation and gain close access to your processes and staff. Therefore, you will need to build a solid rapport and mutual trust with each other.
  4. Costs – Budgets are never unlimited. So, when you choose your ISO consultant, you need to ensure that their costs are in-line with your spending allowances.
  5. Gather references and investigate past work – Try to gain an insight into how your ISO consultant works by gathering references from organisations they’ve worked with in the past or take a look at case studies they may have. By learning about their credentials, you'll be in a better position to make an informed decision.

Talking these six points into consideration will help you to choose an ISO consultant. If you are looking for an effective, ISO consultant that you can trust, NPT Management Systems can help you. Click below to learn more about our ISO consultant services and how we can help you.

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If you would like us to help your organisation design and implement an effective QMS to help achieve or maintain ISO certification, then please full out and submit an enquiry form here.

 

December was a busy month for the whole team here at NPT Management Systems. Not only did we have the big guy in red to worry about, but we also conducted surveillance audits for three different companies.

SpiralWeld, a Southampton-based company that provides specialist engineering services for a variety of different industries. David Store Navigational Management a Hampshire-based navigational management service provider within the superyacht industry and Southern Coating Contractors, another Southampton-based company working in the grit blasting and specialist coating industry all received surveillance audits to ensure they were adhering the principles and processes implemented throughout their individual ISO certifications.

We are incredibly proud to announce that all three companies passed their surveillance audits without a single non-conformance. Meaning all of the systems that were put in place during their ISO certification and creation of their quality management systems are still being performed and conducted effectively.

These are the latest success stories that NPT Management Systems are pleased to share and hope they are not the last. We look forward to continued work and a healthy relationship with SpiralWeld, David Store Navigational Management and Southern Coating Contractors in the future.

If you require any assistance with a quality management system or with achieving ISO certification, please do not hesitate to contact NPT Management Systems today.

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Anchor Systems (International) Ltd based in West Sussex, England, is a company that supplies high-quality ground anchoring systems throughout the UK and many countries across Europe. Back in 2007, Anchor Systems implemented a Quality Management System (QMS) to help them achieve their business objectives but realised that it needed improvement, so they contacted us in 2015 to help. 

We assisted in the design and implementation of a new, easier-to-follow QMS that would make completing day-to-day operations more efficient and effective. We were pleased to see Anchor System's achieve the goal that they set out and was confident that they would become a more successful company as a result. 

However, as we helped improve their QMS in 2015, it was time for a surveillance audit to assess whether Anchor Systems were implementing the updated QMS. We are proud to announce that Anchor Systems passed their audit and have been recommended for ISO 9001:2015 re-certification, allowing them to continue their great work in providing exceptional products and services across the world as well as a creating a functional workplace environment. 

This is yet another successful milestone in our relationship with Anchor Systems, which can hopefully continue to grow. 

If you require any assistance with a quality management system or with achieving ISO 9001 certification, please do not hesitate to contact NPT Management Systems today.

 

DSNM Ltd, established in 2000, is a company that works within the superyacht industry, providing a range of both products and services to its expansive client base. Formed on the need for bespoke yacht packages, DSNM works alongside the Designated Person Ashore from a variety of yacht management companies and many private clients.

DSNM state that their ethos is built on constantly improving their service and offerings to their clients, being proactive and developing relationships that enable them to become a first choice service provider in the navigational field. With a team boasting a combined experience of 50+ years, DSNM has become a market leader within its field, so it came as no surprise when they approached us to assist with their ISO 9001 accreditation. 

Some time has passed since DSNM achieved ISO 9001 status, therefore, it was time for a surveillance audit to ensure that the practices and procedures that we helped put into place with a quality management system were still being adhered to. It's with great pleasure to announce that, with our on-going assistance, DSNM has passed their ISO 9001 audit with zero non-conformities - brilliant news! 

This is another milestone in our fantastic working relationship with DSNM who can now continue on their journey in the superyacht industry to maintain their position as market leaders.

If you require any assistance with a quality management system or with achieving ISO 9001 certification, please do not hesitate to contact NPT Management Systems today.

 

Sterling Defence, established in 2008, is a NATO registered organisation based in Hampshire, England that provides ‘cost-effective, timely and quality driven’ services and equipment to security and military forces across the globe. Being a respected company that works with organisations from all across the world, we helped Sterling Defence to achieve ISO 9001:2015 accreditation. This has resulted in the implementation and practise of a quality management system (QMS) that allows them to improve a range of functions across their business, as well as looking much more attractive to potential customers and clients looking to use their products and services.

As it’s been some time since Sterling Defence applied their QMS, they recently had a surveillance audit to ensure that the measures and processes that we helped them put in place were being adhered to and practised effectively. We are very proud to announce that Sterling Defence passed their audit with zero non-conformances. This has resulted in them being recommended for on-going certification – great news!

This is just another step in our on-going relationship with Sterling Defence, which will hopefully have many more in the coming years with their annual audits.

If you require any assistance with a quality management system or with achieving ISO 9001 certification, please do not hesitate to contact NPT Management Systems today.