We can help you to catch up!

Alarm clock on desk

2020 has been full of stress and uncertainty, so it's quite understandable if your business has fallen behind on its internal audits this year.

However, it's a bad idea to neglect your audits for too long. Regular internal quality audits are a requirement if you wish to maintain your ISO 9001 certification - so while you may have had more pressing matters to worry about in recent months, you must get back on top of your internal audit schedule before it's too late.

How we can help you

NPT Management Systems are among the UK's leading quality management experts. If you're overdue for an internal quality audit, we can help you to meet the requirements of your QMS and retain your ISO 9001 certification.

If you cannot afford to employ your own in-house quality specialist, we provide a comprehensive suite of services (available on a one-off or contract basis) to help you keep up with your obligations.

Call NPT on 02380 659 867 and we'll help you to get caught up.

Contact NPT Management Systems

Photo from Pexels

Quality audit

A quality audit involves reviewing an existing quality management system (QMS) with a view to improving that system. The audit can be carried out by qualified personnel within the organisation - this is called an internal quality audit - or by an external auditor.

Quality audits should be carried out on a regular basis in order to ensure that the QMS in question is meeting its goals and operating as intended.

Why are quality audits important?

You can't know whether or not your company's quality management system is working without conducting periodic reviews. This is why frequent quality audits are necessary - they give you repeated opportunities to optimise and refine your QMS in order to get better results.

Employing a full-time quality expert to conduct regular quality audits is an expense that many businesses cannot afford right now. Here at NPT Management Systems, we offer a specialist QMS consultancy service on a flexible contract basis - give us a call on 02380 659 867 to find out how we can help you.

Contact NPT Management Systems

Image from Pixabay

QMS consultant

Delivering a quality service isn't a task that's ever finished. Once you've implemented a quality management system (QMS) and gained ISO 9001 certification, you must keep working hard to meet the requirements of your QMS and achieve continuous improvement.

However, many businesses - especially in the current economic climate - find that they cannot afford to employ a permanent in-house quality manager. If this is the case for you, your organisation may benefit more from working with an external QMS consultant who can provide expert advice and assistance as and when you need it.

What a QMS consultant can do for your company:

  • Work with you to use quality management to support the strategic direction of your business

  • Use Lean and Six Sigma tools to achieve process objectives

  • Provide training in internal auditing and continuous improvement to help your staff manage and improve the quality management system

READ MORE: What Does a Quality Consultant Do?

Neil Peattie from NPT Management Systems is a qualified QMS consultant with many years of experience across a variety of industries. Contract and consultancy work welcome - call 02380 659 867 to discuss your requirements.

Meet Neil Peattie   Get in Touch Now

Photo from Pexels

Sad face and happy face

Receiving a complaint or a negative review from an unsatisfied customer is always disappointing, but customer complaints can be helpful - they let you know what areas of your business you need to improve.

One of the services NPT Management Systems can provide is assistance with resolving product quality issues, including addressing customer complaints. We are specialist quality consultants with many years of experience in all sorts of different sectors, so we can help you to tackle problems that may be adversely affecting your customer experience.

We offer flexible contract support to help you achieve continuous improvement without needing to employ your own full-time quality management specialist. Our areas of expertise include:

If you need help resolving customer complaints and product quality issues, call NPT Management Systems on 02380 659 867 to discuss your requirements.

Contact NPT Management Systems

Photo from Pixabay

Internal quality audit

Conducting internal audits is crucial if you want your business to meet its quality objectives. But it can be difficult to find the time for regular quality audits, especially if your company is already stretched thin by the challenges of COVID-19.

Instead of conducting your own internal quality audits, it may be better to enlist the services of an external quality management specialist. We at NPT Management Systems have been carrying out quality audits for many years, with experience in many different industries (include recruitment, defence, medical devices and the marine sector, to name but a few).

Why are quality audits important?

If you have a quality management system (QMS) in place, frequent quality audits are a critical part of maintaining your ISO 9001 certification and achieving continuous improvement.

An internal quality audit should evaluate the effectiveness of your QMS and ensure that all parts of your organisation are following the correct processes.

Why choose NPT for your internal quality audits?

Due to the ongoing coronavirus crisis, many businesses are finding that they cannot afford to employ a permanent in-house quality management specialist. To save money, you can instead hire an external quality auditor to conduct audits as and when necessary.

If you need an independent expert to keep you on schedule and make sure you're fulfilling the requirements of your quality management system, NPT Management Systems can help. Internal quality audits are just one of the many services we provide - give us a call on 02380 659 867 to discuss your company's requirements.

Contact NPT Management Systems

Photo from Pixabay