Lunch and learn

In addition to our ISO certification services, we at NPT Management Systems also provide occasional training for businesses who want to gain a stronger understanding of ISO 9001 and quality management in general.

We recently conducted a 'Lunch & Learn' training session for a client here in the South of England. We were invited to go in and educate the company's employees about Quality Management & ISO 9001 - the company supplied the pizza, and more than 50 employees took part, making this the largest training session we have delivered to date.

NPT Management Systems provided a mixture of slides and interactive exercises that were designed to give those present a firm grasp of the subject matter. All of these learning materials were specifically tailored to the company.

If you would like to set up a quality management training session for your organisation, please call NPT Management Systems on 02380 659 867 to discuss your requirements.

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All too often, attempts to achieve real improvement within an organisation fail to get results because the managers are aiming for a one-off fix instead of for sustained growth over time. Continuous improvement should be the goal, and this can be attained via a solid continuous business improvement programme.

Continuous Improvement

Of course, these programmes are only effective if everyone in your company understands how to work with the programme and implement it in every area of the business. Fortunately, we at NPT Management Systems don't just help you to plan your continuous improvement programme - we can also provide in-depth continuous improvement training sessions for your staff to ensure that they have full understanding of (and confidence in) the new system. With our training, your employees will be capable of:

  • Identifying business process problems
  • Resolving process problems quickly
  • Assuming a leadership role when solving process problems

We will also make sure that everyone is well-versed in such important improvement tools as process mapping, cause and effect diagrams, and pareto diagrams.

For more information about our continuous improvement training service, please contact NPT Management Systems today.