Imperial Cars

Imperial Cars are on of the UK's largest used car retailers. They offer a huge range of vehicles, and they're very well-respected within their industry; just a few months ago, they were named Used Car Supermarket of the Year at the 2017 Used Car Awards.

Imperial Cars first achieved ISO 9001 certification in January 2016. We worked closely with the Imperial Cars team to make sure they were prepared for their intensive 4-day audit, and we were of course very pleased when they were certified by a UKAS-accredited certification body.

NPT Management Systems have continued to support Imperial Cars in a consultancy capacity over the last couple of years, and we recently helped them to transition to ISO 9001:2015, the latest version of the ISO 9001 standard for quality management systems. Once again, this process went smoothly and successfully - here's what the Imperial Cars team had to say about the service we provided during the transition:

"Neil Peattie and his team supported us every step of the way as we worked towards achieving the ISO 9001 accreditation. Since attaining the standard, we have engaged Neil as a consultant to help us continually improve our business and ensure that we are working to the latest requirements of the standard.

"Without Neil's help and support over the past three years, we would not have been able to achieve what we have in relation to our quality management system, which has had a very positive impact on our product quality, customer experience and staff, and therefore would have no hesitation in recommending him and his team."

- Neil Smith, Operations Director

Whether you're looking to get certified or transition to the latest version of ISO 9001, NPT Management Systems can help. Contact us now to discuss your requirements.

As a proud Hampshire-based company, we at NPT Management Systems like to do what we can to support the local community in Southampton and the surrounding area. In addition to working with numerous local businesses and helping them to achieve ISO 9001 certification, we have provided hi-vis jackets to the Hamble River Sailing Club's Junior Sailing group; we have sponsored events at the River Hamble Games; and, most recently, we lent our support to Hamble Lifeboat by sponsoring a page in their 2018 calendar.

Hamble Lifeboat Calendar 2018

Images from Hamble Lifeboat's Facebook page

Established in 1968, Hamble Lifeboat do great work saving lives on the Solent coast. According to their website, they attend 100 incidents per year on average, operating in an area 15 miles long and 10 miles across at its widest point. The Hamble Lifeboat team work at all hours of the day and night, 365 days a year, even in the worst weather conditions.

NPT Management Systems have sponsored the January page of this year's calendar, which is now on sale for just £5. All proceeds go towards helping Hamble Lifeboat save lives and continue their good work for years to come.

We are proud to support Hamble Lifeboat and Hampshire's thriving marine sector at large. Click here to learn more about our work with marine businesses in Southampton and across the South of England.

To purchase your Hamble Lifeboat calendar, email The calendar is also available to purchase from the lifeboat station in Southampton (weekends only).

Our Principal Consultant Neil Peattie graduated from the University of Portsmouth with a Master's degree in Strategic Quality Management. Obtaining this qualification was a very important step on Neil's path to becoming one of Hampshire's leading quality consultants, and earlier this month, he returned to the University of Portsmouth to speak to the students currently enrolled on the MSc Strategic Quality Management course.

During Neil's visit, he shared his industry knowledge with the SQM students and offered professional advice based on his years of experience providing a quality consultancy service for clients right across the South of England. He also answered a range of queries from the students themselves in a wide-ranging Q&A session. SQM lecturer Andrea Foley was very pleased with how the session went, stating:

"The students appreciate the insights visiting speakers, such as Neil, bring to the course and their engagement was evident during his Q&A session."

At NPT Management Systems we are keen to maintain a strong relationship with the University of Portsmouth and specifically the SQM course going forward, as this is where the next generation of quality professionals are developing their knowledge and taking it into the industry. Neil's recent visit left him confident that the future is very bright indeed!

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Sterling Defence

Today we congratulate Sterling Defence Limited, who have been recommended by BSI for ISO9001:2015 certification with zero non-conformances being raised. This is a true testament to the company's dedication to quality management and customer focus.

Located in Eastleigh. Hampshire (not far from Southampton), Sterling Defence is a NATO-registered company that was specifically established to provide the equipment and services required by military and security forces worldwide.

Here's what Sam Alassad, Managing Director of Sterling Defence, had to say after his company was recommended for ISO9001 certification:

"We take quality extremely seriously. Being an early adopter of ISO9001:2008 and now ISO9001:2015 is a demonstration of commitment to our quality management system. We use Neil Peattie from NPT Management Systems to help us manage and improve our QMS and - most importantly - maintain our ISO9001 certification. Neil is considered a quality management expert within the defence industry, so there is great synergy between our two companies."

In addition to our ISO9001 consultancy service, we at NPT Management Systems also have extensive experience in writing quality plans for the defence industry. We are familiar with:

  • AQAP 2105 NATO Requirements for Deliverable Quality Plans
  • AQAP 2110 NATO Quality Assurance Requirements for Design, Development and Production
  • AQAP 2120 NATO Quality Assurance Requirements for Production

If you work in the defence sector, please contact NPT Management Systems today to find out how we can help your company.

As we mentioned a couple of weeks ago, NPT Management Systems will be sponsoring the river volleyball event at this year's River Hamble Games. The Games are scheduled to take place along the riverside on Saturday the 18th of June 2016, and the day will be packed with fun events such as paddleboarding, kayaking, rowing, and of course volleyball!

The great thing about the River Hamble Games is that anyone can take part - you don't have to be an accomplished athlete to join in the fun!

Want to sign up for volleyball?

The river volleyball tournament will begin at 12 noon and end at 4pm on the day of the Games. Each game will be refereed by an experienced umpire from Volleyball England, so players will be kept in line at all times!

If you would like to take part in this event, please visit and sign up for the tournament online. You'll need a team of 2 people (i.e. yourself and a friend), or more if you want to make substitutions over the course of the afternoon.

Click here to see the other events taking place on the day >

NPT Management Systems are among the Gold Sponsors of this year's River Hamble Games. Our quality consultants have helped countless businesses across Hampshire to achieve ISO 9001 certification - if you would like to find out more, please call 02380 659 867 or email today.