If you haven't considered the impact of remote working on your quality management system, now is the time to take action.

Working from home

Many people across the UK are currently working from home in order to slow the spread of COVID-19. At time of writing (5th November 2020), the governments of all four nations of the United Kingdom are telling businesses to switch to remote working if they can:

  • From gov.uk: "Everyone who can work from home must do so."

  • From gov.scot: "Organisations should make every reasonable effort to make working from home the default position."
  • From gov.wales: "The most effective way of minimising the risk of exposure to coronavirus in workplaces is to enable some or all staff to work from home, as often as possible."

  • From nidirect.gov.uk: "Carefully follow the strict physical distancing measures put in place by your employer. This includes working from home where possible, using phone, email and teleconferencing to stay in touch."

As a company director, it is your responsibility to keep your employees safe. But you must also consider the implications of some or all staff working from home; it may be necessary to take action in order to keep the business running smoothly.

 

Don't forget about your quality management system!

If you have a quality management system (QMS) in place, its requirements still apply even when your entire workforce is working from home.

When you switch to remote working, it's important to review your QMS and make sure that you will still be able to achieve continuous improvement regardless of this change. This is especially true if you are ISO 9001 certified, as your organisation will need to pass annual surveillance audits in order to maintain this certification.

If you need help with your QMS during this challenging time, call NPT Management Systems on 02380 659 867 or email enquiries@nptmanagementsystems.co.uk. Our experienced quality consultants have helped countless companies to achieve ISO 9001 certification and pass their surveillance audits.

Contact NPT Management Systems

QMS consultant

Delivering a quality service isn't a task that's ever finished. Once you've implemented a quality management system (QMS) and gained ISO 9001 certification, you must keep working hard to meet the requirements of your QMS and achieve continuous improvement.

However, many businesses - especially in the current economic climate - find that they cannot afford to employ a permanent in-house quality manager. If this is the case for you, your organisation may benefit more from working with an external QMS consultant who can provide expert advice and assistance as and when you need it.

What a QMS consultant can do for your company:

  • Work with you to use quality management to support the strategic direction of your business

  • Use Lean and Six Sigma tools to achieve process objectives

  • Provide training in internal auditing and continuous improvement to help your staff manage and improve the quality management system

READ MORE: What Does a Quality Consultant Do?

Neil Peattie from NPT Management Systems is a qualified QMS consultant with many years of experience across a variety of industries. Contract and consultancy work welcome - call 02380 659 867 to discuss your requirements.

Meet Neil Peattie   Get in Touch Now

Photo from Pexels

Internal quality audit

Conducting internal audits is crucial if you want your business to meet its quality objectives. But it can be difficult to find the time for regular quality audits, especially if your company is already stretched thin by the challenges of COVID-19.

Instead of conducting your own internal quality audits, it may be better to enlist the services of an external quality management specialist. We at NPT Management Systems have been carrying out quality audits for many years, with experience in many different industries (include recruitment, defence, medical devices and the marine sector, to name but a few).

Why are quality audits important?

If you have a quality management system (QMS) in place, frequent quality audits are a critical part of maintaining your ISO 9001 certification and achieving continuous improvement.

An internal quality audit should evaluate the effectiveness of your QMS and ensure that all parts of your organisation are following the correct processes.

Why choose NPT for your internal quality audits?

Due to the ongoing coronavirus crisis, many businesses are finding that they cannot afford to employ a permanent in-house quality management specialist. To save money, you can instead hire an external quality auditor to conduct audits as and when necessary.

If you need an independent expert to keep you on schedule and make sure you're fulfilling the requirements of your quality management system, NPT Management Systems can help. Internal quality audits are just one of the many services we provide - give us a call on 02380 659 867 to discuss your company's requirements.

Contact NPT Management Systems

Photo from Pixabay

Quality management service

In order to weather the ongoing COVID-19 pandemic, companies throughout the UK are currently looking for ways to reduce their costs.

If your business can no longer afford to employ a full-time Qualified Person (QP), we at NPT Management Systems can provide flexible QMS maintenance services to help you plug the gap and complete work only when needed.

Our contract quality management service can be tailored to suit your company's needs. The support we provide can be as frequent or as occasional as you wish, and we have experience working with organisations across a variety of different sectors.

As experienced quality consultants, we are able to deliver a wide range of services, including:

  • Day-to-day QMS maintenance
  • Updates to your quality management system
  • Assistance with internal audits and supplier assessment audits
  • Resolving product quality issues
  • Running improvement programmes and problem solving

Contact NPT Management Systems now to discuss your company's requirements and request a quote for our flexible quality management service.

Get in Touch

Photo from Pexels

Rapid Welding Logo

Rapid Welding and Industrial Supplies Ltd are a welding distribution company offering quality top-grade products, top-quality advice, and top-class services to clients worldwide.

Founded in April 1990, the company has been trading for nearly three decades, and will be celebrating its 30th anniversary next year.

Over the past 29 years, Rapid Welding has become one of the leading welding distribution companies in the world, boasting 35,000 products and supplying to over 100 countries around the world.

With such a storied history, the managers at Rapid Welding were keen to ensure that the business maintained its excellent standing going forward, and they sought the help of NPT Management Systems to achieve this.

Maintaining High Standards

With their iron-clad reputation in the industry and their outstanding track record for customer service, Rapid Welding know the importance of maintaining high standards year after year.

As such, they got in touch with NPT Management Systems in 2018 with 2 distinct goals in mind:

  • Maintain high standards
  • Turns the use of their QMS (Quality Management System) into everyday business

Our consultants were more than happy to oblige, and we accepted the challenge with open arms.

Achieving Results

Within a 12-month period, Rapid Welding had over 7 days of auditing across all 3 of their sites their UKAS-accredited ISO 9001 certification body.

We're delighted to report that zero non-conformances were raised. Furthermore, our fair pricing structure has helped Rapid Welding to reduce their ISO consultancy costs.

A Positive Future

As a result of this initial success, Rapid Welding have continued to seek the support of NPT Management Systems in continuing to maintain their high standards going forward.

Achieve Your Potential

At NPT Management Systems, our goal is to help your company reach its full potential.

We strive to achieve positive, measurable results for you and your business through effective implementation of quality management systems and helping you to achieve ISO accreditation.

With a range of services tailor-made for your needs, we have the ability to take your business to the next level.

Whether you're looking to incorporate a QMS within your organisation or simply improve your existing processes, please contact NPT Management Systems today to find out how we can assist you (and quite possibly save you money in the process).