Imperial Cars are on of the UK's largest used car retailers. They offer a huge range of vehicles, and they're very well-respected within their industry; just a few months ago, they were named Used Car Supermarket of the Year at the 2017 Used Car Awards.
Imperial Cars first achieved ISO 9001 certification in January 2016. We worked closely with the Imperial Cars team to make sure they were prepared for their intensive 4-day audit, and we were of course very pleased when they were certified by a UKAS-accredited certification body.
NPT Management Systems have continued to support Imperial Cars in a consultancy capacity over the last couple of years, and we recently helped them to transition to ISO 9001:2015, the latest version of the ISO 9001 standard for quality management systems. Once again, this process went smoothly and successfully - here's what the Imperial Cars team had to say about the service we provided during the transition:
"Neil Peattie and his team supported us every step of the way as we worked towards achieving the ISO 9001 accreditation. Since attaining the standard, we have engaged Neil as a consultant to help us continually improve our business and ensure that we are working to the latest requirements of the standard.
"Without Neil's help and support over the past three years, we would not have been able to achieve what we have in relation to our quality management system, which has had a very positive impact on our product quality, customer experience and staff, and therefore would have no hesitation in recommending him and his team."
- Neil Smith, Operations Director
Whether you're looking to get certified or transition to the latest version of ISO 9001, NPT Management Systems can help. Contact us now to discuss your requirements.
Marketing is a very crowded and competitive industry, so marketing agencies really have to go above and beyond to persuade potential clients that they're the best choice. This applies to digital marketing agencies and traditional (offline) marketing companies alike - no matter what sort of customers you work with, you're bound to be competing against numerous other marketers for every contract.
For this reason, it's important to do whatever you can to make your organisation stand out from the crowd. One of the best ways to achieve this? Implement an effective quality management system (QMS) and get your company ISO 9001 certified.
What does ISO 9001 mean for marketing agencies?
Gaining ISO 9001 status will demonstrate to potential clients that you are:
- Committed to delivering a high-quality service
- Able to work in an organised, streamlined manner
- A truly professional business to work with
Any of these qualities may very well set you apart from the many other marketing agencies you're up against - if you're looking to boost your business and deliver the very best for your valued customers, ISO certification is a great way to start achieving this.
Need expert help getting certified? Contact NPT Management Systems today to discuss your organisation's requirements.
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We have recently been working with lifejacket manufacturers Baltic Safety Products UK Ltd, who requested our assistance in transitioning to ISO 9001:2015 (the latest version of the ISO 9001 standard).
Baltic Safety Products already had a quality management system (QMS) in place, but we were asked to help the company upgrade their QMS and bring it in line with ISO 9001:2015 requirements.
We are very pleased to announce that Baltic have now successfully achieved ISO 9001:2015 certification via a UKAS-accredited body. This is a testament to the company's dedication and their commitment to delivering the highest possible quality in everything they do.
Why did Baltic choose NPT Management Systems?
The Baltic team enlisted the help of NPT Management Systems because:
We'd like to congratulate the Baltic Safety Products team once again on their success - we're certain that their customers will benefit hugely from the streamlined, ISO-compliant quality management processes that they now have in place.
If you need to achieve ISO 9001 certification or transition to the latest version of the standard, please contact NPT Management Systems to discuss your requirements.
Achieving ISO 9001 certification is a great milestone for any organisation, but getting certified isn't the end of the journey by any means. In order to retain your ISO-certified status, you will need to stick to the processes laid out in your quality management system; you will also be required to undergo annual surveillance audits to ensure that you're still meeting ISO 9001 standards.
The good news is that you don't have to go into these surveillance audits unprepared. At NPT Management Systems, we don't just help businesses to gain ISO certification and then leave them to it - we continue to work closely with our clients after certification, ensuring that they pass all subsequent audits and maintain a high level of quality going forward.
Here are some examples of clients who - with NPT's help - have passed surveillance audits with zero-conformances:
Whether you're looking to achieve ISO 9001 certification or pass an upcoming surveillance audit, our experienced consultants are here to help. Contact NPT Management Systems to discuss your requirements.
Based in Southampton, Explosive Risk Managment Ltd provide a range of expert services to the defence, security and policing sectors. Some time ago, we at NPT Management Systems helped ERM to implement an effective quality management system (QMS) that was specifically tailored to the company's needs and processes; we then helped the company to achieve ISO 9001 certification with zero non-conformances.
We were recently asked to work with Explosive Risk Management again, since they were looking to make the transition to ISO 9001:2015 (the latest version of the international quality management standard). After much preparation and hard work, we are very pleased to announce that ERM have successfully migrated their QMS to the latest ISO standard, ensuring the continued quality of their services for years to come.
Here's what ERM's Managing Director Simon de Gruchy had to say about the service we provided:
"Neil from NPT initially provided advice and assisted in the development of our first QMS to allow us to gain ISO 9001 certification. This system served the company so well that we were able to make changes ourselves as the business evolved, maintaining our certification on annual audits.
"Recently, we engaged NPT again as we were required to transition to the new ISO 9001 standard. Neil worked with the company at short notice and on evenings/weekends to ensure that we were ready, and he worked around our existing workload and busy schedule.
"Because of this dedication and client commitment, I unhesitatingly recommend NPT Management Systems to any organisation requiring either transition services or a complete ISO system for first-time certification."
If you're based in the South of England and your organisation needs help with ISO 9001 certification, please don't hesitate to contact NPT Management Systems today.