Based in Fareham, Hampshire, McWilliam Technology Ltd is a family-run business specialising in windsocks and windsock masts. They supply products to airfields, gas/oil rigs and various other sites all over the UK; McWilliam windsocks are used at most of the country's largest airports (including Heathrow and Gatwick) and they've also been sold to customers in Germany, Norway, the Netherlands and the Middle East.

McWilliam Windsocks

Image source: www.windsocks.co.uk

With clients in so many different locations, McWilliam's directors were keen to make absolutely sure that they were delivering the same high level of quality across all of their work. That's why they contacted NPT Management Systems and asked us to assist them in the planning and implementation of a tailored quality management system (QMS) for their business.

After helping McWilliam Technology Ltd with their QMS, we helped them to apply for ISO 9001 certification. And we are pleased to announce that they were successful: McWilliam now hold ISO 9001:2015 certification, which should give their clients extra peace of mind and stand the company in good stead when it comes to attracting new business.

"We contacted NPT having previously had ISO 9001 accreditation, but we wanted to bring it up to the 2015 version standard. What we found was a lot more than a certificate.

"Instead, NPT developed a fresh QMS that was specific to us, highly practical and user-friendly. Even the sceptical among us here use all aspects of it every day. I have regular suggestions from staff as to how we can develop it, which is a primary goal with ISO 9001.

"The ISO 9001:2015 certification became a by-product of improving our business. We have all bought into the QMS and how it makes our business better for us and for our clients, and this is entirely down to NPT's approach."

- Tom McWilliam, Company Director

If you need help achieving ISO 9001 certification for your business, please contact NPT Management Systems today to speak with one of our experienced quality consultants.