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Last year, we helped Southern Coating Contractors Ltd to achieve two separate certifications: ISO 9001 and NHSS19A (National Highways Sector Scheme 19A). SCC wanted an ISO 9001-compliant management system that would help them to grow the business, but they also required the HSS19A accreditation in order to carry out work on the UK's road network. As we reported last June, SCC were recommended for both accreditations after a gruelling four-day certification body audit found zero non-conformances.

Of course, the hard work doesn't end with getting certified! Last month, SCC had their first surveillance audit since achieving ISO 9001 / NHSS19A status, and once again, the NPT team were called in to assist the organisation during this process. We're pleased to reveal that the audit went very well, with no non-conformances raised once again.

We would like to offer our congratulations to SCC for this great result and we wish them the best for all future surveillance audits.

Contact NPT Management Systems today - we can help you to achieve the accreditation your organisation needs to succeed.

Why use a quality consultant when you can ask NPT?

We at NPT Management Systems are an experienced team of chartered quality (CQ) professionals with an outstanding track record for client satisfaction. We have helped businesses of all sizes to plan and implement highly effective management systems that improve output and get all members of the company working in harmony.

CQ Professionals NPT Management Systems

Hiring a seasoned CQ professional to help you implement your new management system is a great way to ensure that the process goes smoothly with minimal disruption to the day-to-day running of your organisation. Here's what some of our previous clients had to say about the assistance they received from the CQ consultants here at NPT Management Systems:

"NPT offered us a friendly, practical consultancy service to ensure that we remain compliant with our ISO standards for ISO 9001 and ISO 14001."

- Doug L'Estrange, InstaGroup

"NPT's CQ professionals helped us put all the systems and policies in place to achieve ISO 9001 certification. Thank you NPT Management Systems, keep up the good work!"

- Neil Monckton, Gecko Metal Works

"After talking to several consultants, which was extremely time-consuming, we chose NPT Management Systems. After working with them for the last 12 months, we can confidently say that we made the right decision. We now have a quality management system that is used by the whole company on a day-to-day basis, and our staff have the system, tools and training to help us deliver the right products on time to our customers."

- Hadley Smith, Anchor Systems

We can assist with all types of management systems across virtually all industry sectors, including marine, defence, recruitment, sales, manufacturing, engineering, and many others. If you would like to know more about our CQ professionals and how they may be able to help you improve your organisation, please contact NPT Management Systems today.

Health and Safety Standard

At present, the recognised standard for occupational health and safety in the UK is BS OHSAS 18001, sometimes referred to as ISO 18001. However, while the British Standard OHSAS 18001 is used internationally, it was not developed by ISO (the International Organization for Standardization) as ISO 9001 and other internationally-recognised standards were.

ISO are currently in the process of developing a new health and safety standard - ISO 45001 - that, when it is published, will replace OHSAS 18001 as the primary international standard for occupational health and safety.

When will ISO 45001 be published?

According to the ISO website, ISO 45001 is currently in the 'Enquiry Stage'. A final draft will move to the 'Approval Stage' in late 2017, and the new standard is currently scheduled for publication in February 2018.

What to expect from ISO 45001

ISO 45001 will provide employers with a framework to:

  • Improve worker safety
  • Minimise risks and hazards
  • Provide a safer working environment

It will take the existing OHSAS 18001 standard into account, but the system will be closer in structure to existing ISO standards like ISO 9001 and ISO 14001.

If you need OHSAS 18001 certification for your business, or if you'd like to make sure you're ready for the new ISO 45001 standard, please contact NPT Management Systems for more information.

Mother's Day Florist 2017

It all began with a chance meeting one Saturday morning in Netley Abbey. Florist Katie Mawson was walking out of her shop with her hands full of flowers, and she was unable to open the door of her van. Neil Peattie, who happened to be walking past at that moment, simply offered to open the van door for her, but one thing led to another and Katie was soon telling Neil all about how she was preparing for one of her busiest days of the year: Mother's Day. 

Neil listened with interest and offered Katie some advice. Two hours later, with a series of notes written on the back of paper normally used for wrapping flowers, Katie Mawson had been given a crash course in a couple of Lean Tools:

  • 5S - A spontaneous and continuous improvement of working environment and working conditions
  • 7 Wastes - Identifying unprofitable activity within your organisation

"At first, I was struggling to see how what Neil was telling me could be applied to a florist's shop in Netley Abbey. To be honest, I thought that he was slightly crazy! After walking Neil through a couple of processes such as making a bouquet of flowers, Neil was able to show me how some simple visual management tools could help me - I'm now confident that no time will ever be lost again looking for lost scissors! We'll also be using some of the techniques to help make beautiful bouquets in the most efficient way in the run up to Mother's Day."

- Katie Mawson, Owner of Katie Mawson Floral Design

If you are interested in learning more about Lean techniques and how they could benefit your business, please contact NPT Management Systems today.

Alternatively, if you are looking for a beautiful bouquet of flowers for Mother's Day (Sunday the 26th of March 2017), visit Katie Mawson Floral Design at 30 Station Road, Netley Abbey, Southampton, Hampshire, SO31 5AF.

Image Source: facebook.com/KatieMawsonFloralDesign

Better Time Management

Do you frequently feel overwhelmed by the size of your to-do list? Are you stressed because, no matter how hard you work, there never seem to be enough hours in the day to address everything that needs addressing?

If so, you may just need to adjust your approach to time management. Here are 5 quick tips to help your working day feel like less of an uphill struggle:

  • Prioritise! It's unlikely that all the tasks on your to-do list are equally urgent. Identify the most pressing matters and deal with them first before moving on to other things.

  • Try to avoid multi-tasking. You might think that you can double your productivity by working on two things at once, but this rarely works as well as we'd like it to - you'll likely work faster and better if you focus on one thing at a time.

  • Set time limits for yourself. Try to have a clear idea of how long each task on your list ought to take. Your allowance for each item doesn't necessarily have to be set in stone, but you should find that things get done more quickly when you've already told yourself that each task will only take an hour to complete.

  • Don't be afraid to delegate if you can. If you have a team of employees or co-workers on hand, let them help you! It can sometimes be difficult to escape the 'only I can do this right' mindset and relinquish control of a task/project to someone else, but it's important to feel that you can trust your colleagues and allow them to shoulder some of your burden.

  • Shut out distractions. You've probably found that many tasks end up taking far longer than they should because your workflow gets interrupted by little things - emails that you feel compelled to answer straight away, breaking news stories that you're keen to check up on, phone calls from clients with questions to ask. Some of these distractions are unavoidable, but if you're serious about managing your time more effectively, you need to do whatever you can to shut them out. Close all tabs that aren't relevant to the task at hand. Ask your colleagues to handle phone calls and emails where possible. And most importantly, forget about the other tasks on your list until you've completed the one you're currently addressing!

NPT Management Systems specialise in helping businesses implement quality management systems that improve efficiency, quality, and customer satisfaction. Contact us for details.