A new year is upon us once again, and business owners the world over will be spending the first few weeks of January planning out ways to maximise their success in 2018.

If you're looking to ensure that this year is your organisation's most prosperous yet, we strongly recommend that you implement an effective quality management system (QMS) and pursue ISO 9001 certification. Here are three reasons to do it:

1. Improved Trust

Consumers are always eager to see evidence of a supplier's quality and reliability. Achieving ISO 9001 certification demonstrates that your company is dedicated to continuous improvement and to providing the very highest level of customer service. This is likely to result in a higher number of leads and enquiries for your business.

2. More Opportunities

Certain organisations and sectors exclusively offer business to ISO-certified organisations. Depending on the type of work you do and the sort of clients/customers you're looking to attract, ISO 9001 certification may open any number of new doors for you.

3. Increased Efficiency

Gaining ISO certification won't just attract new business - it will also ensure that you're able to handle your current workload more efficiently. An ISO-compliant QMS will reduce wastage within your organisation and enable all departments to work more effectively.

If you would like to achieve ISO 9001 certification in 2018, please contact NPT Management Systems for expert advice that's tailored to your requirements.

Image courtesy of pexels.com

We'd like to extend a hearty congratulations to our clients Imperial Car Supermarkets, who attended the 2017 Used Car Awards last week and went home with the very prestigious 'Used Car Supermarket of the Year' award.

This video (posted on the Imperial Cars Facebook page) shows the moment the company discovered they had won:

Our work with Imperial Car Supermarkets

Back in early 2016, NPT Management Systems helped Imperial Car Supermarkets to develop and implement an effective quality management system (QMS) and achieve ISO 9001 certification via a UKAS-accredited certification body. A year later, we helped them to pass their first surveillance audit. We are now helping the company to transition to ISO 9001:2015, the latest version of the standard.

It's been a real thrill to see Imperial Cars go from one achievement to another this year, and we're very pleased to have contributed to their success. Congratulations again to Imperial Car Supermarkets on this well-deserved recognition of their outstanding customer service - we hope your 2018 is every bit as good as your 2017 has been!

If you need assistance implementing a quality management system and achieving ISO 9001 certification, please contact NPT Management Systems today. Our quality management experts will be more than happy to discuss your requirements.

We at NPT Management Systems have helped businesses in all sorts of different industries to implement highly compliant quality management systems and achieve ISO 9001 certification. One such industry is the engineering sector - engineering firms from all over the South of England have come to us for assistance with their QMS requirements.

Putting an effective quality management system into place and gaining ISO 9001 accreditation is a step that many engineering companies feel it necessary to take. ISO 9001 certification is a requirement for many contracts, and the benefits of a QMS (e.g. reduced wastage, improved efficiency and customer satisfaction) can be enormous.

If you need help implementing a quality management system within your organisation, please contact NPT Management Systems now to discuss your requirements.

Case Study: GT Tooling

Based in Fareham, near Portsmouth, GT Tooling are a precision mechanical engineering firm who specialise in designing and manufacturing injection mould tools. They contacted NPT Management Systems some time ago because they needed to achieve ISO 9001 certification - here's what Managing Director Greg Simmonds had to say about working with us:

"We initial used NPT Management Systems to help us implement a quality management system and achieve ISO 9001 registration. We now continue to use them to help maintain our QMS. We would recommend NPT to any company looking for a professional quality consultant!"

View more testimonials // Visit GT Tooling website

The 2017 Auto Trader Click Awards took place in London at the end of last month, and we were very pleased to hear that our clients Imperial Car Supermarkets had walked away from the ceremony with not one but TWO trophies to show for it.

The Click Awards are held once a year, and they recognise digital excellence within the motor retail industry. ICS scooped the following titles, bringing their grand total to 5 awards in just 3 years:

• Data Driven Retailer of the Year (Franchise & Supermarkets)
• Digital Retailer of the Year (Supermarkets)

As we've mentioned previously here on the NPT blog, Imperial Car Supermarkets are among the many companies whom we have assisted with the planning and implementation of quality management systems. ICS achieved ISO 9001 certification in early 2016, and passed their first surveillance audit early this year with zero non-conformances raised.

Our contribution to Imperial's success was recognised by the company's Operations Director Neil Smith in a note on his LinkedIn profile (posted shortly after the award ceremony): 

We'd like to take this opportunity to congratulate Imperial Car Supermarkets on their double win and wish them every success going forward.

If you need assistance with your quality management system, get in touch with the ISO 9001 experts here at NPT Management Systems today.

If you're looking to implement a new quality management system - or overhaul your organisation's existing QMS - then it's a good idea to enlist the help of an experienced quality consultant. Here at NPT Management Systems, we offer a professional consultancy service that's geared towards meeting your company's specific needs and helping you to create a quality management system that's tailored to the way you work.

Our quality consultants have helped countless businesses in Portsmouth and the wider Hampshire area to fine-tune their quality management systems and achieve ISO 9001 certification. If you are already ISO 9001 accredited, we can help with migrating your QMS to the updated ISO 9001:2015 standard or simply look at ways in which you could be saving money and eliminating waste within your system (see our Already Certified page for details).

We have experience across a wide variety of industry sectors, and we are confident that we are the very best choice for businesses in Portsmouth seeking a quality consultant. Call 02380 659 867 or email enquiries@nptmanagementsystems.co.uk to discuss your requirements with one of our consultants - we are happy to visit clients in Portsmouth and the surrounding area if required.

Photograph by Strobilomyces (view original)

Over the years, we at NPT Management Systems have worked with a wide range of businesses in an even wider range of industry sectors. Our speciality is helping organisations to achieve ISO 9001 certification, but even if you're not interested in acquiring this globally-recognised mark of quality, there are still a number of ways in which our experienced quality consultants may be able to help you.

Pictured: Principal Consultant Neil Peattie

Here are just a few examples of how our expert guidance could benefit your business:

• No quality management system? Whether or not you wish to apply for ISO certification via a UKAS-accredited body, implementing a robust quality management system (QMS) will still have huge benefits for your organisation. Our expert quality consultants will help you to plan and implement a QMS that's perfectly tailored to your business, thereby improving your processes, boosting customer satisfaction, and minimising waste.
  
  
• Already ISO 9001 certfied? Just because your existing QMS meets ISO 9001 requirements doesn't necessarily mean it can't be improved. Our quality consultants are able to carry out a full review of your current quality management system and help you to get more from it, e.g. by saving you money or replacing your QMS with a system that's better-suited to your specific niche.
  
  
• Seeking ISO certification? As mentioned above, we have an outstanding track record when it comes to ISO 9001 certification. Time and again, we have shown that we can get our clients recommended for certification with zero non-conformances raised, so if your goal is to achieve ISO 9001 accreditation, we are the people to call.

Our quality consultants work with businesses across the South of England. Contact us today to discuss your requirements.