Imperial Car Supermarkets Logo

We'd like to extend a hearty congratulations to our clients Imperial Car Supermarkets, who attended the 2017 Used Car Awards last week and went home with the very prestigious 'Used Car Supermarket of the Year' award.

This video (posted on the Imperial Cars Facebook page) shows the moment the company discovered they had won:

Our work with Imperial Car Supermarkets

Back in early 2016, NPT Management Systems helped Imperial Car Supermarkets to develop and implement an effective quality management system (QMS) and achieve ISO 9001 certification via a UKAS-accredited certification body. A year later, we helped them to pass their first surveillance audit. We are now helping the company to transition to ISO 9001:2015, the latest version of the standard.

It's been a real thrill to see Imperial Cars go from one achievement to another this year, and we're very pleased to have contributed to their success. Congratulations again to Imperial Car Supermarkets on this well-deserved recognition of their outstanding customer service - we hope your 2018 is every bit as good as your 2017 has been!

If you need assistance implementing a quality management system and achieving ISO 9001 certification, please contact NPT Management Systems today. Our quality management experts will be more than happy to discuss your requirements.