Christmas is just around the corner, and the staff here at NPT Management Systems are looking forward to a well-deserved winter break (and maybe a mince pie or two!)
We'd like to wish all of our clients, past and present, a very merry Christmas and a prosperous New Year. Please keep us in mind for 2016, particularly if you need help with any of the following:
If you're planning to implement a new management system or refresh your current systems in the New Year, our experienced ISO consultants will ensure that the whole process goes as smoothly as possible. Click here to get in touch with us.
Founded in 1998 by Adrian Clements, Clemtech is a technical resourcing company specialising in the supply of contract and permanent resource for rolling stock, engineering, infrastructure, and related fields. With their headquarters located just outside Portsmouth, Clemtech operate throughout the UK supporting some of the country's largest train operating companies. Clemtech's staff take great pride in the personal, high-quality resourcing service they provide.
We have recently been working with Clemtech on two different fronts:
ISO 14001 is the globally-recognised standard for environmental management systems, and Clemtech asked us to help them implement a system that would minimise the company's environmental impact and meet the requirements of ISO 14001. We have been working closely with the Clemtech team over the last few months, and we are pleased to announce that their environmental management system achieved ISO 14001 certification by a UKAS certified registration body this past Monday.
Learn more about ISO 14001 >
Clemtech also asked us to help them update their current ISO 9001-certified QMS (Quality Management System) in order to better reflect the company's operating processes and to help drive continuous improvement. Here's what Andrew Clements had to say about us and our work:
"NPT Management Systems began working with us a year ago with two clear objectives: to rebuild our dormant but compliant ISO 9001 QMS, and to help us achieve ISO 14001 certification. Neil has managed to build us a system that is not only compliant but helps drive quality through more 'in-line' processes and procedures.
"Neil has always clearly communicated what needs to be done, and has developed a clear understanding of the demands of our sector. We have successfully passed both 9001 and 14001 audits, and thank Neil for his support over the past 12 months. Highly recommended."
If you would like us to help you review and/or update your company's quality management system, or to help you implement an environmental management system, please don't hesitate to get in touch with the NPT Management Systems team.
Just a few weeks after TalkTalk's high-profile security breach, another large company has fallen victim to hackers. Hong Kong-based company VTech announced that its Kidizoom smartwatch and InnoTab may have exposed customers to identity theft, with the details of over 6 million children being stolen.
With internet-capable devices for children (such as those produced by VTech) becoming ever more popular, it is worrying to see that manufacturers' security systems are possibly leaving some of the youngest, most vulnerable members of society at risk. According to cyber security expert Tom Kellermann, children can sometimes present an attractive target for fraudulent claims due to their clean credit record and the possibility of a longer life in front of them.
While the information acquired by the hackers has yet to turn up on forums where such data is sold, the damage inflicted on both parents and VTech itself may already be too late to reverse. Customers will still be left shaken by the possibility that personal information about their children is being shared amongst criminals, while VTech (who are already seeing a fall in stock prices) can surely expect to see a drop in sales and use of its services as a direct result of the breach.
As these two latest examples of internet security hacks have highlighted, failure of security systems (particularly where customer details are concerned) can launch your business into the public eye for all the wrong reasons, potentially causing you to lose trade from future and existing customers.
To avoid finding yourself in a similar situation with your own business, it is vitally important to implement an information security management system that's compliant with ISO 27001 standards. This helps your company to better manage sensitive information, minimising the risk of a security breach. To find out more about how NPT Management Systems can help you achieve this, please get in touch today.
Anchor Systems wanted a winning quality management system that would support their daily operations and integrate with the business as a whole. Here's how we helped them...
Anchor Systems (International) Ltd supply high-quality ground anchoring systems across the UK and in many countries throughout Europe. They first implemented a QMS (Quality Management System) back in 2007; this system met the requirements of ISO 9001 certification, but the company's management identified that, if the QMS was improved, it could be used to help them achieve their business objectives.
We were initially contacted by Hadley Smith, Operations Director at Anchor Systems. He tasked us with helping to design and implement a new, simpler to use QMS that would be embraced by the whole company and integrated with day-to-day operations.
Now, we're pleased to announce that we successfully achieved Anchor Systems' goal. Here's an excerpt from the five-star review we recently received from Hadley:
"We would 100% recommend NPT Management Systems. Neil's knowledge, enthusiasm, and ability to help implement our new QMS were quite frankly amazing.
"We have successfully been recommended for on-going ISO 9001 registration at our recent recertification audit, but more than that, we now have a QMS on our company server that is used by the whole company on a day-to-day basis.
"Our staff now have the system, tools, and training necessary to help us deliver the right products on time to our customers. Great job NPT."
Click here for more reviews from our previous clients, or contact us if you need help with your own quality management system.
Neil Peattie is the Principal Consultant here at NPT Management Systems. Neil's professional journey started in the 1990s, when he worked as a Trainee Engineer at Airdri Ltd; this role gave him the unique opportunity to learn core business skills from experienced professionals. Now, Neil is highly qualified and experienced in the profession of quality management and ISO 9001/ISO 14001 management system implementation.
Neil's journey to date could be seen as a reflection of his driven commitment to personal and business improvement. His background in the medical device and defence industry (combined with his manufacturing and business leadership experience) gives him a real advantage when leading process and product improvement programmes forward. Neil was trained as a Six Sigma Green Belt by Air Academy Associates in the USA, and his rapid problem solving skills and change management techniques help him to enable those around him to achieve their goals.
Today, as a Chartered Quality professional with a Master's Degree in Strategic Quality Management, Neil can be found helping a variety of businesses to achieve their quality goals.
Have a look at our recent customer reviews to learn more about the work Neil has done recently. Typical services include:
- Implementing and maintaining quality management systems to meet ISO 9001 and ISO 14001 standards
- Quality management system audits
- Vendor appraisal
- Source inspection
- Writing quality plans
- Programme auditing
- Assuring product quality
- Documentation design
- Change management
- Working to allied quality assurance procedures (AQAPs)
- Teaching, lecturing and holding seminars
- Problem solving training
- Improving product first pass yield
- Environmental site audits
If you need our assistance with any of the things listed above, please contact NPT Management Systems today.
